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Help CenterAccount & PrivacyMy phone number is labeled as spam — how to fix it

My phone number is labeled as spam — how to fix it

What to do if your personal or business phone number has been incorrectly flagged as spam by Hiya

If your phone number is showing up as 'Spam' or 'Fraud' when you call others, it means your number has been flagged in Hiya's database based on user reports and calling patterns.

Why was my number flagged?

  • Multiple people reported your number as spam

  • Your calling patterns matched known spam behavior (high volume, short duration)

  • A previous owner of your number was flagged

  • Your carrier or a business using your number range was flagged

For personal phone numbers

You can submit your personal phone number for review using this form.

For business phone numbers

For a business phone number, start with Hiya Connect Number Registration, which is a free service:
Sign up for free Number Registration

Number Registration lets businesses register legitimate business numbers and can help with caller ID, spam-label, and reputation issues.

If Number Registration does not solve the issue, you can submit the affected business number for a one-time review using this form.

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