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Troubleshooting

Fix common issues with Hiya on Android and iPhone

Hiya Spam Blocker is not working on my Android device

Hiya Spam Blocker is not working on my iPhone

iPhone Call Blocking & Identification toggles missing or not staying on

Why do blocked calls still go to voicemail?

How to block spam calls from specific area codes and prefixes

Contacts not showing in Hiya Spam Blocker

Call log not showing recent calls

Still getting spam calls after enabling Hiya Spam Blocker

Call forwarding and accessing voicemails

App is slow, freezing, or lagging

Screen is zoomed in or content is cut off on iPhone

Can't make outgoing calls on Android

Bluetooth audio routes to wrong device on Android

Call Screener isn't working on Android

Why some calls show as "Private Number" or have no name

How to pause or turn off Hiya Spam Blocker (without uninstalling)